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Approach

 -  The right balance of People, Process and Technology

APPROACH MODEL

 

Our model builds client confidence by focussing on thier needs and developing balanced, validated solutions.

 

1. Include and Collaborate to develop the organiisation's strength and confidence to realise its vision.

 

2. Understand the organisation's...

  • Vision

  • Current and future buisiness models

  • Readiness for change

  • Iternal and external stakeholders:

    • Priorities

    • Relationships

  • Gaps in realising its vision

  • Validate understanding

 

3. Requirements Capture - the need:

  • Legal, regulatory, best practice guidance 

  • Customer needs

  • Organisation needs

  • Validate requirements

 

4. Benefits identification driving the business case:

  • Why we doing what we're doing

  • What's in it for me, you, the organisation

  • Tangible, quantifyable benefits

  • Fact based, compeeling business case

  • Validate benefits

 

5. Bespoke, innovative yet pragmaic solution options to realise benefits to include:

  • Value proposition

  • Customer segments and channels

  • Investment and cost strucutres

  • Risks and mitigations

  • Revenue expected

  • Select and validate solution option

 

6. Implement the solutions addressing:

  • Methodology: agile, waterfall

  • Governance

  • Plan: strategy/blueprint/roadmap

  • Change interventions

  • Communicate the plan and gain buy-in

  • Resource management

  • Reporting progress and issue resolution

  • Knowedge building across the organisation

 

7. Validation exercises to prove the benefits have been achieved with

  • Indivuduals in the organisation

  • Collective for part or all of the organisatio

  • Customers andother stakeholders

 

 

 

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CAPABILITY BASED APPROACH

 

Value solutions rarely exist in isolation and require balanced integration across people, techology and proceses to realise a true capability. 

 

1.  Integration takes the plans and policies that support the

   processes, enabled by technology, ensuring that the people

   are part of the routine of an organisation by:

  • Inclusive stakeholder management

  • Communications to promote awareness, understanding

  • Breaking down legacy stovepipes

  • Training and exercising to ensure that all staff and external stakeholders are aware their roles, resposnbilities and contributions

  • Testing and evaluation to make sure that the plans and processes work effectively.

 

2.  Application of the appropriate technology, understanding future developments and building in adaptive capabilities.

 

3.  Effective but light governance architectures combined with organsational development

 

4.  Maintenance and continous improvement of capability to allow for changes in environment, operations and people, and to learn the lessons from operating the solutions.

 

6. Intelligence gathering that keeps the capability sharp and relevant by provides insights nto the organisation's environment; can include customer markets, competitors, technologies, economic and political factors. 

 

 

 

 

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